InChek is also a full-service, licensed and bonded collection agency providing your business with both accounts receivable and returned check collection services. Our collections program is headed by Lynda J. Scanlon, whose 25 years of experience with revenue recovery and collections management have created a program that even debtors compliment us on!
InChek’s approach to collections is based on the knowledge and understanding that nobody enjoys being in debt. Therefore, we understand that people respond better when treated with kindness and respect, as opposed to endless harassment and threats. Gentle but persistent pressure is the key to settling your accounts without sacrificing your relationships with your customers. InChek’s collection process begins and usually ends with a friendly letter and a phone call. We do our very best to avoid escalating collection attempts the credit bureau and database reporting (which eventually leads to legal action and asset seizure) unless absolutely necessary.
We at InChek have learned that there is a very specific formula to effectively settling your collection accounts:
CONSISTENCY: We have found that the most effective collection tool is immediate contact. InChek’s partnership with Karuna Financial enables us to provide consistent timing and follow-through by eliminating the delay due to passing on delinquent accounts to other 3rd party agencies. InChek is often able to contact a debtor, receive payment, and reimburse the merchant in a fraction of the time it would normally take an outside agency to do so.
SENSITIVITY: Our collection specialists at InChek treat your customers like their own. They are specially trained to find the most effective payment solution that works for your customers, as well as for the merchant. By establishing a friendly dialogue early, and keeping the lines of communication open, InChek successfully resolves most situations quickly and efficiently to ensure your customer relations are preserved.
COMMITMENT: InChek is dedicated to managing your collections prudently in order to obtain payment while protecting your most valuable asset: your customers. Variable collection strategies allow InChek to meet the needs of both merchant and customer whenever possible. All collection activity is conducted in compliance with state laws and the federal Fair Debt Collection Practices Act.
Here at InChek we work closely with our clients to facilitate the most effective recovery solutions and offers debtors flexible payment plans and multiple payment options. We also have established strong working relationships with attorneys and law enforcement agencies around the country to provide the best opportunity for successful recovery.