Collections

Karuna Financial, LLC is a full-service, licensed and bonded collection agency providing both accounts receivable and returned check collection services. As InChek’s exclusive collections provider, Karuna and InChek have achieved a synergy that produces tangible results for their customers. Karuna is headed by Lynda J. Scanlon, whose 20 years of experience with revenue recovery and collections management have helped the company establish itself as a proven success.

Karuna’s approach to collections is based on the understanding that nobody likes being in debt, and that people respond better when treated with respect than they do to harassment and threats. Gentle but persistent pressure is the key to settling your accounts without sacrificing your relationships with your customers. Karuna’s collection process begins and usually ends with a friendly letter and a phone call, and only escalates to credit bureau and database reporting, legal action and asset seizure if absolutely necessary.

The guiding principles of Karuna’s program are Consistency, Sensitivity and Commitment.

Learn More

Consistency

The most effective collection tool is immediate contact. Karuna’s partnership with InChek enables consistent timing and follow-through by eliminating the delay of passing on delinquent accounts to other agencies. Karuna is often able to contact a debtor, receive payment, and reimburse the merchant in a fraction of the time it would take an outside agency to do so.

Sensitivity

The collection specialists at Karuna treat your customers like their own. They are trained to find payment solutions that work for the customer as well as for the merchant. By establishing a dialogue early and keeping the lines of communication open, they can resolve most situations in a way that ensures your customer relations are preserved.

Commitment

Karuna is dedicated to managing collections prudently in order to obtain payment while protecting your most valuable asset: your customers. Variable collection strategies allow Karuna to meet the needs of both merchant and customer whenever possible. All collection activity is conducted in compliance with state laws and the federal Fair Debt Collection Practices Act.

  • Karuna works closely with clients to facilitate the most effective recovery.
  • Karuna offers debtors flexible payment plans and multiple payment options.
  • Karuna has established working relationships with attorneys and law enforcement agencies around the country to provide the best opportunity for successful recovery.
Contact us to find out more.
Back to top of page.